C O N F E R M A X

Fees and Credit Policy

Fees and Credit Policy

All fees listed are in U.S. Dollars (USD) with approximate values in Hong Kong Dollars (HKD) and are subject to change. The current rates are effective as of January 2024.

Consolidated: A consolidated form is a full entity search of bank records. They request searches for all related accounts/products based on client information provided by the auditor.  These are common form used in Asia, the Middle East, the UK, Europe, South America, and Canada.  The fee is USD 30 (approx. HKD 235) for each of the first ten (10) requests at the same entity for the same balance request date per client. Additional requests beyond the first ten will be free.

Individual (Single Account): An individual form confirms the details of a single account. For each entity receiving individual account confirmations, the fee is USD 5 per account (approx. HKD 39) for the first twenty (20) accounts confirmed for the same balance request date per client. Additional accounts beyond the first twenty will not be charge.

AR/AP: For accounts receivable/accounts payable confirmations sent to contracted responders, the fee is USD 1.00 (approx. HKD 7.8) per request. A single AR and AP invoice confirmation may include multiple invoices for the same client and responder.

Legal: For legal confirmations sent to contracted responders, the fee is USD 25 (approx. HKD 195) per request.

Electronic: The fee for each non-contracted electronic confirmation is USD 1.00 (approximately HKD 7.8) per request.

Paper (Self-Print PDF): Self-printing non-contracted paper confirmations is free.

Paper (Print Fulfilment): We don’t provide this service at the moment.

Confermax may offer the option to pay in local currency; however, fees may vary if this option is selected. For local currency pricing, please submit a pricing inquiry form.

We guarantee a response to every electronic confirmation request made to contracted responders. 

This guarantee does not extend or apply to Off-Platform Responder confirmations or paper confirmations.

Confermax reserves the right to collect sales tax, use tax, and/or value-added tax (VAT) where required by law. You are responsible for paying any applicable taxes and duties (including withholding taxes, VAT, or other taxes related to your use of the services). Upon request, you must provide Confermax with written evidence of any withholding taxes paid. If you are required to withhold or deduct any portion of the charges, you must pay Confermax amounts that ensure the net receipt, after taxes and duties, is the same as if no taxes or duties were applied.

For assistance or to submit a support request, please reach out to cu**************@*******ax.com.