CUSTOMER SUPPORTS

Request for Support

Submit a ticket or support request to our customer support team. Non-registered users and visitors are welcome to ask about anything.

Confermax Customer Support

Submit a Support Request

Please fill in your organization and request details below.

Drop file here to attach
PDF, Word, ODT, Excel, Images • Max 25MB
SUPPORT CHANNELS

We're Here to Help

Reach out to our customer support team for technical assistance, confirmation workflow guidance, or general inquiries. Non-registered users and visitors are welcome to submit requests.

Email Support

Standard public queue (1–3 business days response)

Phone Inquiries

+852 6475 7258

Monday to Friday, 9:00 AM – 6:00 PM HKT

Looking for Priority Support?

If you are an active user, audit firm, or responder requiring expedited SLA handling, please submit a ticket directly within the Confermax App.