Request for Support | Confermax Customer Support Team

Submit a Support Request

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Your Full Name *

Work Email Address *

Organization / Firm Name *

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Type of Support *

Audit Confirmation ID / Reference #

Subject Line *

Detailed Support Request *

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SUPPORT CHANNELS

We're Here to Help

Reach out to our customer support team for technical assistance, confirmation workflow guidance, or general inquiries. Non-registered users and visitors are welcome to submit requests.

Email Support

Standard public queue (1–3 business days response)

Phone Inquiries

+852 6475 7258

Monday to Friday, 9:00 AM – 6:00 PM HKT

Looking for Priority Support?

If you are an active user, audit firm, or responder requiring expedited SLA handling, please submit a ticket directly within the Confermax App.